NCMGMA Job Posting #4120

Position Title: Medical Office Manager
Organization: Carolina Care-Urgent Care & Sports Medicine
Location: Wilmington, NC

Job Description:

• Supervises and offers support to the front office and clinical support staff.
• Works closely with the Practice's administrative team to help create and execute plans related to growth and achievement of the Practice's overall mission.
• Manages daily operations relating to regulatory compliance, operational efficiency and patient satisfaction.
• Identifies and coordinates community marketing opportunities.
• Energizes and motivates Practice's team and promotes a positive team culture.
• Ensures that the Practice is adequately staffed.
• Communicates and ensures compliance with Practice policies and procedures.
• Addresses and resolves any staff performance concerns that may arise.
• Interacts with patients, reviews patient feedback and addresses any patient service issues.
• Monitors and manages clinical supply inventory.
• Performs front end registration and/or clinical tasks as a back-up in the event of staff absence or high patient volume.

Requirements:

• A minimum of 5 years of medical practice management experience.
• A Bachelor's Degree in Healthcare Administration, Business Administration or equivalent is preferred.
• Marketing experience with utilizing a variety of strategies for medical practice growth.
• General knowledge of medical insurance billing and collections.
• Skills in planning, organizing, supervision, exercising initiative, utilizing best judgment, problem-solving and decision making.
• Proven track record of skills in developing and maintaining effective relationships with clinical and administrative staff, patients and public.
• Strong written and verbal communication skills.
• Capacity to delegate authority and responsibility to other Practice personnel.
• Proficiency in the use of common PC applications including Microsoft Office Suite.
• Fluency in Spanish is a plus.

Salary and Benefits:

Commensurate with experience.

How to Apply:

Please respond to [email protected].